The Do’s and Don’ts of Ordering During the Holiday Season
7 days ago
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7 days ago
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The holiday season is a magical time filled with joy, celebration, and of course, delicious food! However, it can also be a time of chaos and stress, especially when it comes to ordering gifts and catering. To help you navigate the holiday hustle with ease, we’ve put together a handy guide of do’s and don’ts for making your orders this season.
DO Order Ahead of Time
Planning ahead is your best friend during the holiday season. By placing your orders early, you can avoid the last-minute stress that often accompanies holiday shopping. This applies to both gift items and catering orders. Get ahead of the curve and ensure you have everything you need in advance.
Planning ahead is your best friend during the holiday season. By placing your orders early, you can avoid the last-minute stress that often accompanies holiday shopping. This applies to both gift items and catering orders. Get ahead of the curve and ensure you have everything you need in advance.
DO NOT Wait Until the Last Minute
Procrastination can lead to disappointment. Waiting until the last minute to place your order can result in limited menu options or, in some cases, the inability to fulfill your request altogether. We often reach maximum capacity during the holidays, so the earlier you order, the better!
Procrastination can lead to disappointment. Waiting until the last minute to place your order can result in limited menu options or, in some cases, the inability to fulfill your request altogether. We often reach maximum capacity during the holidays, so the earlier you order, the better!
DO Let Us Know How We Can Help
We’re here for you! If you have questions or need assistance, don’t hesitate to reach out. Our team is committed to providing the best service possible, and we genuinely want to help make your holiday experience as enjoyable as it can be. Remember, we are human too, and we appreciate kindness and patience during this busy time.
We’re here for you! If you have questions or need assistance, don’t hesitate to reach out. Our team is committed to providing the best service possible, and we genuinely want to help make your holiday experience as enjoyable as it can be. Remember, we are human too, and we appreciate kindness and patience during this busy time.
DO NOT Be Disrespectful or Mean
The holidays can be an emotional rollercoaster for many, but it’s essential to remember that we’re all in this together. Please treat our staff—cashiers, customer service representatives, kitchen staff, managers, and everyone around you—with respect and kindness. A little patience and understanding can go a long way. After all, we’re here to ensure you have a wonderful holiday season, just as you would want for yourself.
The holidays can be an emotional rollercoaster for many, but it’s essential to remember that we’re all in this together. Please treat our staff—cashiers, customer service representatives, kitchen staff, managers, and everyone around you—with respect and kindness. A little patience and understanding can go a long way. After all, we’re here to ensure you have a wonderful holiday season, just as you would want for yourself.
DO Order Physical Gift Cards by December 1
Gift cards make excellent gifts, but be mindful of the shipping times. We send our physical gift cards via FREE USPS mail, which means there is no tracking and delivery can take 11 business days or longer during the holiday season.
Gift cards make excellent gifts, but be mindful of the shipping times. We send our physical gift cards via FREE USPS mail, which means there is no tracking and delivery can take 11 business days or longer during the holiday season.
DO NOT Wait Until Mid or Late December
If you want your gift cards to arrive on time, ordering by December 1 is key. Waiting until later in the month can lead to disappointment, as there’s a good chance they won’t arrive in time for the big day.
If you want your gift cards to arrive on time, ordering by December 1 is key. Waiting until later in the month can lead to disappointment, as there’s a good chance they won’t arrive in time for the big day.
DO Order for Shipping the Week Before Christmas
To ensure everything arrives safely and on time, we recommend placing your shipping orders for the week before Christmas. This gives us ample time to address any unexpected issues, such as shipping delays or damaged items. The holiday falls on a Wednesday this year, which can complicate shipping schedules.
To ensure everything arrives safely and on time, we recommend placing your shipping orders for the week before Christmas. This gives us ample time to address any unexpected issues, such as shipping delays or damaged items. The holiday falls on a Wednesday this year, which can complicate shipping schedules.
DO NOT Order for Delivery on December 24
While you can technically place an order for delivery on December 24, it’s a risky move. If anything goes wrong with your order, we won’t be able to assist you until December 26. To avoid any holiday mishaps, plan your deliveries for earlier in the week. Rest assured, our food stays fresh in the fridge for up to five days and can be frozen for 30 days!
While you can technically place an order for delivery on December 24, it’s a risky move. If anything goes wrong with your order, we won’t be able to assist you until December 26. To avoid any holiday mishaps, plan your deliveries for earlier in the week. Rest assured, our food stays fresh in the fridge for up to five days and can be frozen for 30 days!
DO Double and Triple Check Your Orders
Before finalizing your order, take a moment to double-check everything—emails, receipts, and order confirmations. Ensure that your shipping address is accurate, verify the quantity of food ordered, and check your carryout bag for completeness. Taking these extra steps can help prevent any potential mix-ups and ensure that your holiday experience is smooth and enjoyable.
Before finalizing your order, take a moment to double-check everything—emails, receipts, and order confirmations. Ensure that your shipping address is accurate, verify the quantity of food ordered, and check your carryout bag for completeness. Taking these extra steps can help prevent any potential mix-ups and ensure that your holiday experience is smooth and enjoyable.
DO NOT Ignore Your Emails or Receipts
Communication is crucial! Ignoring emails or receipts can lead to misunderstandings and errors. By staying engaged and reviewing your order confirmations, you help us ensure that you receive exactly what you wanted. Your satisfaction is our top priority, and we want to make sure everyone has a fantastic holiday experience.
Communication is crucial! Ignoring emails or receipts can lead to misunderstandings and errors. By staying engaged and reviewing your order confirmations, you help us ensure that you receive exactly what you wanted. Your satisfaction is our top priority, and we want to make sure everyone has a fantastic holiday experience.
Conclusion
The holiday season is meant to be a time of joy, warmth, and connection. By following these do’s and don’ts when placing your orders, you can minimize stress and maximize enjoyment. Remember to plan ahead, communicate kindly, and double-check your orders to ensure everything goes off without a hitch.
The holiday season is meant to be a time of joy, warmth, and connection. By following these do’s and don’ts when placing your orders, you can minimize stress and maximize enjoyment. Remember to plan ahead, communicate kindly, and double-check your orders to ensure everything goes off without a hitch.
Let’s work together to make this holiday season memorable for everyone involved. Happy holidays, and happy ordering! 
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